Your whole compliance record, one login away.
Built because compliance lives in email otherwise
Ask a safety manager without a portal to produce a driver's testing history and you will watch them search three years of inbox. Ask one with a portal and it takes about ten seconds.
IPS is part of a two-company group alongside IPS Technology Services, which builds the software platform our compliance work runs on. That matters practically: when carriers ask for something, it gets built by the people sitting next to us rather than filed as a feature request with a vendor.
What you can do in it
- Order any test type — pre-employment, random, post-accident, reasonable suspicion, return-to-duty, follow-up — and have the driver dispatched to the nearest site in minutes.
- See results the moment they verify, with email alerts to your DER rather than a daily digest you have to read.
- Track your random rate — completed versus required tests, quarter by quarter, against the current published federal minimum.
- Pull a driver's full history in one click: every test, reason, date and outcome, plus Clearinghouse query results.
- Manage your roster — add new hires and remove leavers so the random pool always matches reality.
- Export audit packages ready to hand to an investigator, in the order they expect them.
- See invoices and statements without emailing anyone to ask.
The alerts that matter
Most compliance failures are missed deadlines, not bad decisions. The portal pushes what is about to become a problem: a random selection waiting on action, an annual Clearinghouse query falling due, a follow-up test coming up on a SAP schedule, a query balance running low, a pre-employment result that has landed.
The rate gauge earns its keep in December. Carriers who discover in the last quarter that they are short on random testing end up cramming selections — which is itself a finding. Seeing the number all year removes the problem entirely.
Access for the people who need it
Role-based access means your DER sees everything, terminal managers see their own drivers, and HR sees onboarding status without medical detail. Multi-location fleets can view the whole operation or drill into one site.
Not a replacement for a phone call
The portal exists so routine work does not need a phone call. It does not exist so you cannot make one. Your named contact and the 24/7 emergency line are unchanged — a post-accident test at 2am is a call, not a form.
Get portal access
Everything visible, nothing chased
Order tests online
Real-time results & alerts
Random rate gauge
Driver history
Roster management
Audit exports
Online Portal — your questions
Included with every IPS program at no additional cost. It is part of the service, not an upsell.
Yes. Any testing reason can be ordered in the portal, and the driver is dispatched to the nearest of 1500+ collection sites, usually within minutes. For post-accident testing we recommend calling the 24/7 line so we can coordinate against the clock.
The moment the MRO verifies them. Negatives are typically verified within 24 hours of the specimen reaching the laboratory. Your DER is emailed at the same time the result posts.
Yes. The audit export produces a structured package of test records, selection logs, query results and driver histories in the order an investigator expects to review them.
Then call. The portal removes the need for routine calls, not the option. Your named contact and the 24/7 emergency line are always available.
Still have a question? Call 248-526-9000 or send us a message.
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Third Party Administration
Random Consortium
Compliance Audits
